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Operations Pro

User Guide Library

Search step-by-step guides for warehouse setup, receiving, check-in, check-out, storage lookup, portal access, and shipment tracking controls.

15 guides Searchable Assistant-enabled

Showing 15 guides.

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Set Up a Facility

Create the facility shell, define storage, and add reusable task templates before freight starts arriving.

9 steps Has direct app entry
facility setup new facility task manager task template

Facility admin

Create a Task Template

Build reusable warehouse tasks by facility so receiving, check-in, and consolidation teams can launch the same work consistently.

8 steps Has direct app entry
task template task manager create task facility task template

Inbound

Receive Cargo

Receive freight from the Inbound Board, import it through the Receiving Wizard, or enter it manually when the TMS does not have a record.

11 steps Has direct app entry
receiving cargo inbound board receiving wizard manual shipment entry

Staging

Check In a Shipment

Use Check In to clear tasks and holds, then mark the shipment available once the freight is ready for pickup or downstream work.

8 steps Has direct app entry
check in mark available complete tasks release hold

Outbound

Check Out a Shipment

Move freight through pickup by starting checkout, recording the trucker details, and completing the outbound confirmation.

7 steps Has direct app entry
check out pickup complete check-out outbound board

Finance setup

Add a Rate

Create a draft rate, review the charge settings, and publish it when the billing rules are ready to be used on invoices.

9 steps Has direct app entry
add rate create rate draft rate publish rate

Finance operations

Create an Invoice

Load billable shipments, tasks, or pieces for a customer, create an invoice draft, then finalize it once the draft is correct.

9 steps Has direct app entry
create invoice invoice composer invoice draft finalize invoice

Finance adjustments

Issue a Credit Note

Open the finalized invoice that needs an adjustment, select the remaining billable lines to credit, and issue the credit note from the invoice detail page.

9 steps Has direct app entry
credit note issue credit note credit invoice invoice adjustment

Finance reporting

Print a Statement

Load a customer’s finalized invoices, choose the invoices to include, and print a statement for that customer.

8 steps Has direct app entry
print statement customer statement statement builder finance statement

Warehouse movement

Deconsolidate a Shipment

Split a goods line when needed, then move selected goods lines into a new shipment from the source shipment’s goods tab.

8 steps
deconsolidate shipment split goods line create new shipment from goods lines deconsolidation

Warehouse movement

Create a Consolidated Shipment

Select available goods from a facility, enter the outbound shipment details, and create a new consolidated shipment from multiple goods lines.

9 steps Has direct app entry
consolidate shipment create consolidated shipment pick pack combine goods lines

Tracking visibility

Turn Shipment Tracking On or Off

Enable tracking on the shipments customers should see, manage customer tracking defaults, and retry failed tracking registrations when needed.

8 steps Has direct app entry
shipment tracking enable tracking disable tracking customer tracking

Missing a process?

Ask the assistant with the exact task name your team uses. When the guide library does not have a match, the request is sent to the same feedback inbox used by Submit Feedback.